Our Commitment to Your Privacy
At ChartWise, your privacy and data security are fundamental to everything we do. We operate with a privacy-first approach to AI development and data handling, ensuring that transparency and trust are at the core of our services.
Building Trust Through Transparent Data Handling
ChartWise is deeply committed to the transparent, secure, and compliant handling of all personal and business data. Our framework ensures we adhere to the most stringent international privacy regulations including GDPR, CCPA, and PIPEDA.
- Compliance with GDPR, CCPA, PIPEDA, and other privacy regulations
- Regular privacy audits and third-party security assessments
- Transparent data collection, use, and retention policies
- User rights and control over personal data
We believe in clear communication regarding our data practices. Our processes are designed to provide you with complete control and understanding of how your information is managed.
Information We Collect and How We Use It
Understanding how your data is collected and utilized is essential for building trust. ChartWise is meticulous in its data collection practices, ensuring all processes serve a legitimate business interest and are legally compliant.
We collect various types of information to provide and enhance our AI image recognition tools. This includes operational data critical for platform functionality, and with consent, certain anonymized usage data to improve our algorithms.
- Types of personal information collected and its defined purposes
- Robust business data handling and strict confidentiality protections
- Clear cookie usage and tracking technology policies with user controls
- Limited third-party service integrations and strict data sharing limitations
- Adherence to legitimate business interests and legal basis for all processing
Our commitment extends to safeguarding business-critical data, ensuring confidentiality and integrity throughout its lifecycle. We implement strict protocols for data anonymization and encryption where applicable.
Data Security and Protection Measures
Security is not merely a feature; it's an ingrained principle within ChartWise. We deploy multi-layered security measures to protect your sensitive information against unauthorized access, disclosure, alteration, and destruction.
Our Robust Security Framework
From technical encryption to exhaustive employee training, every aspect of our operation is designed with security in mind. We actively monitor and update our systems to counter emerging threats.
- Technical safeguards including robust encryption and access controls
- Physical security measures for data centers and secure office environments
- Administrative safeguards and comprehensive employee training programs
- Structured incident response procedures and breach notification protocols
- Regular security assessments and professional third-party penetration testing
Our pro-active security posture aims to guarantee zero data breaches, providing you with unparalleled confidence in our services.
Your Privacy Rights and Controls
At ChartWise, we empower you with comprehensive control over your personal data. We fully support your privacy rights as mandated by global regulations, ensuring you can manage your information effectively.
Exercising Your Right to Privacy
You have the power to access, rectify, delete, or port your data. Our streamlined process makes exercising these rights straightforward and efficient. We are committed to upholding your data sovereignty.
- Right to access, rectify, and delete personal information
- Data portability and transfer rights to other service providers
- Consent withdrawal and clear opt-out procedures for marketing communications
- Objection to processing and automated decision-making processes
- Clear guidelines on how to exercise your rights and contact our privacy team
Contact our dedicated privacy team for any requests regarding your data, and we will respond promptly and transparently.
Contact Our Privacy Team
Your questions and concerns about privacy are important to us. ChartWise maintains a dedicated privacy team ready to assist you. We are committed to open communication and timely resolution of any privacy-related inquiry.
Reach Out to Our Data Protection Officer
For any inquiries regarding this Privacy Policy, our data practices, or to exercise your privacy rights, please do not hesitate to contact our Data Protection Officer:
- Email: info@chartwise.com
- Phone: (617) 565-1025
- Address: 1982 Beacon Street, Suite 400, Boston, MA, 02108, United States
We are committed to responding to all data protection inquiries within 30 days and providing transparent resolution processes. We also regularly update our privacy policy, and any significant changes will be communicated proactively.